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- Submit a file that is larger than 5MB?
- If that is the case please press back and submit a smaller file. The market certification system only supports files smaller than 5mb.
- Try a custom URL?
- That can end with unexpected results ... stick to pressing the links or buttons
- File type?
- Perhaps you tried to upload a PDF when you were prompted for a JPG file?
- File name?
Special characters that can be used in file names are unfriendly to web technologies. If you tried to upload a file which was named
using special characters, try renaming the file to a simple file name and attempt the upload again. Characters to avoid include ampersand (&),
single and double quotes (' and ") and greater than and less than signs (> and <) amongst others.
- Something else?
- Contact your Z-Wave Alliance representative with a description of your error and we will look into it right away!
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